← PointCut

Support

Something broken, confusing or missing? Email hi@ilyaven.com and include your iOS version, your iPhone model, and what you were doing when it happened. If it's about one specific match, say roughly how long the video is — length and lighting are usually the two things that explain a bad cut.

Common questions

Detection missed points, or cut them in the wrong place.
Open the recording and use Cut Points: drag the trim handles to fix a cut, mark a missed point on the timeline, delete a false one, or hit Recut to run detection again. Your original video is never modified, so nothing you do there is destructive. Detection assumes a fixed camera — a handheld or panning shot is the most common cause of a bad result.
Where are my videos stored?
In the app's own storage on your iPhone. Point detection sends the video to cloud AI to find the points, but your recordings and edits stay on the phone. That also means deleting the app deletes the recordings it holds — export anything you want to keep to Photos first.
Processing seems stuck.
Detection sends the video to cloud AI, so it needs an internet connection, and a long match takes a while. If a recording stops, check your connection and tap Retry Detection on its card in Home.
The app is taking up a lot of space.
Match videos are large. Use Condense on a recording to replace the full video with just the points — that frees most of the space, but it can't be undone and the recording can't be recut afterwards.
How do I delete everything?
Delete individual recordings from Home, or delete the app — there is no account, so removing the app removes every recording and edit on the phone.