← PointCut

Support

Something broken, confusing or missing? Email hi@ilyaven.com and include your iOS version, your iPhone model, and what you were doing when it happened. If it's about one specific match, say roughly how long the video is — length and lighting are usually the two things that explain a bad cut.

Common questions

Detection missed points, or cut them in the wrong place.
Open the recording and use Cut Points: drag the trim handles to fix a cut, mark a missed point on the timeline, delete a false one, or hit Recut to run detection again. Your original video is never modified, so nothing you do there is destructive. Detection assumes a fixed camera — a handheld or panning shot is the most common cause of a bad result.
Where are my videos stored?
In the app's own storage on your iPhone. Nothing is uploaded anywhere. That also means deleting the app deletes the recordings it holds — export anything you want to keep to Photos first.
Processing seems stuck.
Detection runs on the phone and a long match takes a while. Keep the app in the foreground and the phone off the charger cable if it's getting warm. If a recording still won't finish, delete it from Home and re-import the video.
The app is taking up a lot of space.
Match videos are large. Use Keep Points Only on a recording to replace the full video with just the points — that frees most of the space, but it can't be undone and the recording can't be recut afterwards.
How do I delete everything?
Delete individual recordings from Home, or delete the app — there is no account and no server copy, so removing the app removes all of it.